FAQs

Accommodation in Norwich

Your host will provide a single study bedroom, breakfast and evening meals, light or packed lunch at the weekends and room cleaning with fresh bed linen and towels weekly.
Hosts are all located a short walk or an easy bus journey from NILE the furthest you will need to travel is a 30 minute bus journey.
Many people in England keep pets in the home, most commonly cats and dogs. If you have an allergy or fear of animals, let the accommodation team know before your arrival so they can place you in a home without pets.
Unless you have specifically requested to do so you will not have to share a bedroom. There may be other participants in the home, but they will always be a different nationality to ensure English is the only language spoken in the home.
There are very few homes with ensuite bathrooms available so it is likely you with share a bathroom with the members of the household.
If you have a special diet, for example you eat Halal meat or are a vegetarian, please make sure you write this on your application form so the accommodation team can place you with a host who can cater to your diet.
Sometimes it is possible to arrange for your partner to stay with you. Please make a request with the accommodation team and they will do their best to arrange it for you.
If you have a problem with your accommodation, speak to one of the Accommodation team at NILE. Lucy and Alice can be found in Delta House and will be happy to help resolve any issues that may arise.
If you have already stayed with a host or been recommended a particular host please let the accommodation team and if the host is available we can arrange that for you. When staying with a NILE host for the first time we will choose your host for you based on your needs, requirements and interests.
Yes, this is something we encourage. As soon as we have matched you to a suitable host we will send you a confirmation letter and a profile giving you information about your host. You will then be able to contact them to introduce yourself and get to know each other a little before you arrive.
Yes this is possible. Please write your request and their name on your accommodation preference form so we can arrange it for you.
No. Hosts are not asked to transport their guests anywhere. If you need help making arrangements to get to your host please ask the Accommodation Team or the NILE Registrar.
If there is a fire, you need an ambulance or the police, ring 999.
NILE's emergency phone is staffed 24 hours a day, 7 days a week. The number is 07889 649768.
For those who live in residential accommodation at UEA, the University campus also has 24 hour security guards and your will be given their contact details on arrival.
Our residential accommodation is situated at the University of East Anglia (UEA) which is to the east of the city.
Classes are held at NILE in the centre of Norwich. Occasionally during peak periods there are classes in other locations including the University but you will be notified of this.
The University is a 40 minute walk from the city center and NILE. It is on a very regular and direct bus route and we can also help to arrange bike hire if you prefer to cycle.
Yes. Our residential accommodation comprises of flats of 8-10 people who will all be NILE course participants from around the world. You will have your own bedroom but share a kitchen.
Yes. You will have your own bedroom but you can be in the same flat with shared kitchen. When you complete your accommodation preference form please give the name of the person you wish to share with and our accommodation team will arrange it.
There is a small supermarket just off campus and a large one close by. There are also several cafés and restaurants on campus. We will provide you with an information pack on arrival with locations and opening times. You are also close enough to the city to be able to go out in the evenings to eat if you prefer. If you would like more advice please speak to the student services office when they can make recommendations.
You will never have to share a bedroom. All residential bedrooms are single study bedrooms with en-suite bathroom facilities.
Yes. Our residential accommodation is all self-catering. You will have kitchen facilities and utensils with cupboard, fridge and freezer space to store your own food.
The kitchen will be cleaned daily. Your bedroom and bathroom will be cleaned twice a week when bedsheets and towels will also be changed. There is a launderette on campus that you will have access to and details of how to use it will be provided on arrival.
Unless you have specifically requested to do so you will not have to share a bedroom